{"id":82862,"date":"2018-06-15T12:24:23","date_gmt":"2018-06-15T10:24:23","guid":{"rendered":"http:\/\/v2home.com?page_id=82862"},"modified":"2022-09-26T15:40:13","modified_gmt":"2022-09-26T13:40:13","slug":"technical-assistance","status":"publish","type":"page","link":"https:\/\/v2home.com\/en\/technical-assistance\/","title":{"rendered":"Technical Assistance"},"content":{"rendered":"\n<!-- SEO Ultimate (http:\/\/www.seodesignsolutions.com\/wordpress-seo\/) - Code Inserter module -->\n<!-- Google Tag Manager (noscript) -->\r\n<noscript><iframe src=\"https:\/\/www.googletagmanager.com\/ns.html?id=GTM-5PTVMVL\"\r\nheight=\"0\" width=\"0\" style=\"display:none;visibility:hidden\"><\/iframe><\/noscript>\r\n<!-- End Google Tag Manager (noscript) -->\n<!-- \/SEO Ultimate -->\n\n<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1531996391260{padding-top: 20px !important;}&#8221;]<span style=\"font-size: 30px; color: #d51317; font-weight: bold; text-align: center;\">We are available whenever necessary, thanks to an integrated service system, to provide to our customers the entire V2 experience.<\/span>[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]When you contact us for the first time to receive information about a product, or when you request a recommendation for the choice of the most suitable product for your needs, we are always at your disposal. And we continue to be so, even after the installation phase, to meet your needs.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;90px&#8221;][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">GET IN TOUCH WITH V2<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;45px&#8221;][\/vc_column][\/vc_row][vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column css=&#8221;.vc_custom_1664199538006{background-color: #ffffff !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;]<div class='q_icon_with_title medium circle center'><div class=\"icon_holder q_icon_animation\" style=\" \"><div class=\"icon_holder_inner\"><span class=\"fa-stack fa-3x  custom-font\" style=\"color: #ffffff;border-color: #d51317;background-color: #d51317;\"><i class=\"icon_text_icon fa fa-phone fa-stack-1x\"><\/i><\/span><\/div><\/div><div class=\"icon_text_holder\" style=\"\"><div class=\"icon_text_inner\" style=\"\"><h4 class=\"icon_title\" style=\"\"><\/h4><p style=''><\/p><\/div><\/div><\/div>[vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span class=\"assistenza-tecnica-titolo-nero\"><span class=\"assistenza-tecnica-titolo-rosso\">HELPLINE<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><strong><span class=\"assistenza-tecnica-titolo-nero\">+39 0172 812411<\/span><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">From Monday to Friday<br \/>\nfrom 8:30 to 12:30 and from 14:00 to 18:00<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;45px&#8221;][\/vc_column][vc_column css=&#8221;.vc_custom_1664199533430{background-color: #ffffff !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;]<div class='q_icon_with_title medium circle center'><div class=\"icon_holder q_icon_animation\" style=\" \"><div class=\"icon_holder_inner\"><span class=\"fa-stack fa-3x  custom-font\" style=\"color: #ffffff;border-color: #d51317;background-color: #d51317;\"><i class=\"icon_text_icon fa fa-envelope fa-stack-1x\"><\/i><\/span><\/div><\/div><div class=\"icon_text_holder\" style=\"\"><div class=\"icon_text_inner\" style=\"\"><h4 class=\"icon_title\" style=\"\"><\/h4><p style=''><\/p><\/div><\/div><\/div>[vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span class=\"assistenza-tecnica-titolo-nero\">EMAIL<\/span>\u00a0<span class=\"assistenza-tecnica-titolo-rosso\">ASSISTANCE<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">Write us an email specifying your requests:<\/p>\n<p>[\/vc_column_text]<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f84449-o1\" lang=\"it-IT\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/82862#wpcf7-f84449-o1\" method=\"post\" class=\"wpcf7-form init default wpcf7-acceptance-as-validation\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"84449\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.6.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f84449-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:84449,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_update-cf7-5.8&quot;:true}}\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label> Name *<br \/>\n<span class=\"wpcf7-form-control-wrap your-name\"><input type=\"text\" name=\"your-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><br \/>\n<label> Email *<br \/>\n<span class=\"wpcf7-form-control-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><br \/>\n<label> Country *<br \/>\n<span class=\"wpcf7-form-control-wrap menu-806\"><select name=\"menu-806\" class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\"><option value=\"\">---<\/option><option value=\"Afghanistan\">Afghanistan<\/option><option value=\"Albania\">Albania<\/option><option value=\"Algeria\">Algeria<\/option><option value=\"Andorra\">Andorra<\/option><option value=\"Angola\">Angola<\/option><option value=\"Anguilla\">Anguilla<\/option><option value=\"Antigua &amp; Barbuda\">Antigua &amp; Barbuda<\/option><option value=\"Argentina\">Argentina<\/option><option value=\"Armenia\">Armenia<\/option><option value=\"Australia\">Australia<\/option><option value=\"Austria\">Austria<\/option><option value=\"Azerbaijan\">Azerbaijan<\/option><option value=\"Bahamas\">Bahamas<\/option><option value=\"Bahrain\">Bahrain<\/option><option value=\"Bangladesh\">Bangladesh<\/option><option value=\"Barbados\">Barbados<\/option><option value=\"Belarus\">Belarus<\/option><option value=\"Belgium\">Belgium<\/option><option value=\"Belize\">Belize<\/option><option value=\"Benin\">Benin<\/option><option value=\"Bermuda\">Bermuda<\/option><option value=\"Bhutan\">Bhutan<\/option><option value=\"Bolivia\">Bolivia<\/option><option value=\"Bosnia &amp; Herzegovina\">Bosnia &amp; Herzegovina<\/option><option value=\"Botswana\">Botswana<\/option><option value=\"Brazil\">Brazil<\/option><option value=\"Brunei Darussalam\">Brunei Darussalam<\/option><option value=\"Bulgaria\">Bulgaria<\/option><option value=\"Burkina Faso\">Burkina Faso<\/option><option value=\"Myanmar\/Burma\">Myanmar\/Burma<\/option><option value=\"Burundi\">Burundi<\/option><option value=\"Cambodia\">Cambodia<\/option><option value=\"Cameroon\">Cameroon<\/option><option value=\"Canada\">Canada<\/option><option value=\"Cape Verde\">Cape Verde<\/option><option value=\"Cayman Islands\">Cayman Islands<\/option><option value=\"Central African Republic\">Central African Republic<\/option><option value=\"Chad\">Chad<\/option><option value=\"Chile\">Chile<\/option><option value=\"China\">China<\/option><option value=\"Colombia\">Colombia<\/option><option value=\"Comoros\">Comoros<\/option><option value=\"Congo\">Congo<\/option><option value=\"Costa Rica\">Costa Rica<\/option><option value=\"Croatia\">Croatia<\/option><option value=\"Cuba\">Cuba<\/option><option value=\"Cyprus\">Cyprus<\/option><option value=\"Czech Republic\">Czech Republic<\/option><option value=\"Democratic Republic of the Congo\">Democratic Republic of the Congo<\/option><option value=\"Denmark\">Denmark<\/option><option value=\"Djibouti\">Djibouti<\/option><option value=\"Dominica\">Dominica<\/option><option value=\"Dominican Republic\">Dominican Republic<\/option><option value=\"Ecuador\">Ecuador<\/option><option value=\"Egypt\">Egypt<\/option><option value=\"El Salvador\">El Salvador<\/option><option value=\"Equatorial Guinea\">Equatorial Guinea<\/option><option value=\"Eritrea\">Eritrea<\/option><option value=\"Estonia\">Estonia<\/option><option value=\"Ethiopia\">Ethiopia<\/option><option value=\"Fiji\">Fiji<\/option><option value=\"Finland\">Finland<\/option><option value=\"France\">France<\/option><option value=\"French Guiana\">French Guiana<\/option><option value=\"Gabon\">Gabon<\/option><option value=\"Gambia\">Gambia<\/option><option value=\"Georgia\">Georgia<\/option><option value=\"Germany\">Germany<\/option><option value=\"Ghana\">Ghana<\/option><option value=\"Great Britain\">Great Britain<\/option><option value=\"Greece\">Greece<\/option><option value=\"Grenada\">Grenada<\/option><option value=\"Guadeloupe\">Guadeloupe<\/option><option value=\"Guatemala\">Guatemala<\/option><option value=\"Guinea\">Guinea<\/option><option value=\"Guinea-Bissau\">Guinea-Bissau<\/option><option value=\"Guyana\">Guyana<\/option><option value=\"Haiti\">Haiti<\/option><option value=\"Honduras\">Honduras<\/option><option value=\"Hungary\">Hungary<\/option><option value=\"Iceland\">Iceland<\/option><option value=\"India\">India<\/option><option value=\"Indonesia\">Indonesia<\/option><option value=\"Iran\">Iran<\/option><option value=\"Iraq\">Iraq<\/option><option value=\"Israel and the Occupied Territories\">Israel and the Occupied Territories<\/option><option value=\"Italy\">Italy<\/option><option value=\"Ivory Coast (Cote d&#039;Ivoire)\">Ivory Coast (Cote d&#039;Ivoire)<\/option><option value=\"Jamaica\">Jamaica<\/option><option value=\"Japan\">Japan<\/option><option value=\"Jordan\">Jordan<\/option><option value=\"Kazakhstan\">Kazakhstan<\/option><option value=\"Kenya\">Kenya<\/option><option value=\"Kosovo\">Kosovo<\/option><option value=\"Kuwait\">Kuwait<\/option><option value=\"Kyrgyz Republic (Kyrgyzstan)\">Kyrgyz Republic (Kyrgyzstan)<\/option><option value=\"Laos\">Laos<\/option><option value=\"Latvia\">Latvia<\/option><option value=\"Lebanon\">Lebanon<\/option><option value=\"Lesotho\">Lesotho<\/option><option value=\"Liberia\">Liberia<\/option><option value=\"Libya\">Libya<\/option><option value=\"Liechtenstein\">Liechtenstein<\/option><option value=\"Lithuania\">Lithuania<\/option><option value=\"Luxembourg\">Luxembourg<\/option><option value=\"Republic of Macedonia\">Republic of Macedonia<\/option><option value=\"Madagascar\">Madagascar<\/option><option value=\"Malawi\">Malawi<\/option><option value=\"Malaysia\">Malaysia<\/option><option value=\"Maldives\">Maldives<\/option><option value=\"Mali\">Mali<\/option><option value=\"Malta\">Malta<\/option><option value=\"Martinique\">Martinique<\/option><option value=\"Mauritania\">Mauritania<\/option><option value=\"Mauritius\">Mauritius<\/option><option value=\"Mayotte\">Mayotte<\/option><option value=\"Mexico\">Mexico<\/option><option value=\"Moldova, Republic of\">Moldova, Republic of<\/option><option value=\"Monaco\">Monaco<\/option><option value=\"Mongolia\">Mongolia<\/option><option value=\"Montenegro\">Montenegro<\/option><option value=\"Montserrat\">Montserrat<\/option><option value=\"Morocco\">Morocco<\/option><option value=\"Mozambique\">Mozambique<\/option><option value=\"Namibia\">Namibia<\/option><option value=\"Nepal\">Nepal<\/option><option value=\"Netherlands\">Netherlands<\/option><option value=\"New Zealand\">New Zealand<\/option><option value=\"Nicaragua\">Nicaragua<\/option><option value=\"Niger\">Niger<\/option><option value=\"Nigeria\">Nigeria<\/option><option value=\"Korea, Democratic Republic of (North Korea)\">Korea, Democratic Republic of (North Korea)<\/option><option value=\"Norway\">Norway<\/option><option value=\"Oman\">Oman<\/option><option value=\"Pacific Islands\">Pacific Islands<\/option><option value=\"Pakistan\">Pakistan<\/option><option value=\"Panama\">Panama<\/option><option value=\"Papua New Guinea\">Papua New Guinea<\/option><option value=\"Paraguay\">Paraguay<\/option><option value=\"Peru\">Peru<\/option><option value=\"Philippines\">Philippines<\/option><option value=\"Poland\">Poland<\/option><option value=\"Portugal\">Portugal<\/option><option value=\"Puerto Rico\">Puerto Rico<\/option><option value=\"Qatar\">Qatar<\/option><option value=\"Reunion\">Reunion<\/option><option value=\"Romania\">Romania<\/option><option value=\"Russian Federation\">Russian Federation<\/option><option value=\"Rwanda\">Rwanda<\/option><option value=\"Saint Kitts and Nevis\">Saint Kitts and Nevis<\/option><option value=\"Saint Lucia\">Saint Lucia<\/option><option value=\"Saint Vincent&#039;s &amp; Grenadines\">Saint Vincent&#039;s &amp; Grenadines<\/option><option value=\"Samoa\">Samoa<\/option><option value=\"Sao Tome and Principe\">Sao Tome and Principe<\/option><option value=\"Saudi Arabia\">Saudi Arabia<\/option><option value=\"Senegal\">Senegal<\/option><option value=\"Serbia\">Serbia<\/option><option value=\"Seychelles\">Seychelles<\/option><option value=\"Sierra Leone\">Sierra Leone<\/option><option value=\"Singapore\">Singapore<\/option><option value=\"Slovak Republic (Slovakia)\">Slovak Republic (Slovakia)<\/option><option value=\"Slovenia\">Slovenia<\/option><option value=\"Solomon Islands\">Solomon Islands<\/option><option value=\"Somalia\">Somalia<\/option><option value=\"South Africa\">South Africa<\/option><option value=\"Korea, Republic of (South Korea)\">Korea, Republic of (South Korea)<\/option><option value=\"South Sudan\">South Sudan<\/option><option value=\"Spain\">Spain<\/option><option value=\"Sri Lanka\">Sri Lanka<\/option><option value=\"Sudan\">Sudan<\/option><option value=\"Suriname\">Suriname<\/option><option value=\"Swaziland\">Swaziland<\/option><option value=\"Sweden\">Sweden<\/option><option value=\"Switzerland\">Switzerland<\/option><option value=\"Syria\">Syria<\/option><option value=\"Tajikistan\">Tajikistan<\/option><option value=\"Tanzania\">Tanzania<\/option><option value=\"Thailand\">Thailand<\/option><option value=\"Timor Leste\">Timor Leste<\/option><option value=\"Togo\">Togo<\/option><option value=\"Trinidad &amp; Tobago\">Trinidad &amp; Tobago<\/option><option value=\"Tunisia\">Tunisia<\/option><option value=\"Turkey\">Turkey<\/option><option value=\"Turkmenistan\">Turkmenistan<\/option><option value=\"Turks &amp; Caicos Islands\">Turks &amp; Caicos Islands<\/option><option value=\"Uganda\">Uganda<\/option><option value=\"Ukraine\">Ukraine<\/option><option value=\"United Arab Emirates\">United Arab Emirates<\/option><option value=\"United States of America (USA)\">United States of America (USA)<\/option><option value=\"Uruguay\">Uruguay<\/option><option value=\"Uzbekistan\">Uzbekistan<\/option><option value=\"Venezuela\">Venezuela<\/option><option value=\"Vietnam\">Vietnam<\/option><option value=\"Virgin Islands (UK)\">Virgin Islands (UK)<\/option><option value=\"Virgin Islands (US)\">Virgin Islands (US)<\/option><option value=\"Yemen\">Yemen<\/option><option value=\"Zambia\">Zambia<\/option><option value=\"Zimbabwe\">Zimbabwe<\/option><\/select><\/span><br \/>\n<\/label><br \/>\n<label> Phone\/Mobile<br \/>\n<span class=\"wpcf7-form-control-wrap your-phone\"><input type=\"text\" name=\"your-phone\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" \/><\/span> <\/label><br \/>\n<label> Message *<br \/>\n<span class=\"wpcf7-form-control-wrap your-message\"><textarea name=\"your-message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><\/textarea><\/span> <\/label><\/p>\n\n<div class='w4pl'>\n<div class='w4pl-inner'>\n<div class='section_inner_margin clearfix'>\n<div class='wpb_column vc_column_container vc_col-md-12' style=\"margin-bottom: 15px; margin-top: 15px;\">\n<div class=\"form-contatti-div-accetta-privacy vc_col-xs-12\">\n                <label class=\"accettazione\"><span class=\"wpcf7-form-control-wrap acceptance-614\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-614\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> I have read and accept the treatment of personal data and the <a href=\"http:\/\/v2home.com\/en\/contact-information\/\" target=\"_blank\">privacy policy<\/a><\/label>\n            <\/div>\n<div class=\"form-contatti-div-btn-invia vc_col-xs-12\" style=\"margin-top: 20px!important;\">\n                <input type=\"submit\" value=\"SEND\" class=\"wpcf7-form-control has-spinner wpcf7-submit st-button\" \/>\n            <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>[vc_empty_space height=&#8221;45px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; text_align=&#8221;center&#8221; background_animation=&#8221;none&#8221; css_animation=&#8221;&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1531996391260{padding-top: 20px !important;}&#8221;]We are available whenever necessary, thanks to an integrated service system, to provide to our customers the entire V2 experience.[\/vc_column_text][vc_empty_space height=&#8221;20px&#8221;][vc_column_text]When you contact us for the first time to receive information about a product, or when&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/v2home.com\/en\/wp-json\/wp\/v2\/pages\/82862"}],"collection":[{"href":"https:\/\/v2home.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/v2home.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/v2home.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/v2home.com\/en\/wp-json\/wp\/v2\/comments?post=82862"}],"version-history":[{"count":15,"href":"https:\/\/v2home.com\/en\/wp-json\/wp\/v2\/pages\/82862\/revisions"}],"predecessor-version":[{"id":104475,"href":"https:\/\/v2home.com\/en\/wp-json\/wp\/v2\/pages\/82862\/revisions\/104475"}],"wp:attachment":[{"href":"https:\/\/v2home.com\/en\/wp-json\/wp\/v2\/media?parent=82862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}