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What should I do if the motor blocks and no longer responds to any command?

If it’s an awning, and you also have an anemometer sensor connected (to close the awning when windy), it may have blocked for safety reasons (8 minutes from when the wind went under the intervention threshold). Check the anemometer is turning and wait 10 minutes before trying again, otherwise remove and re-connect current to the system for the control unit to exit the blocked condition and return to operational mode.